Exchange & Refund Policy
Online orders: Online orders can be returned for an exchange or refund within 14 days of receiving your items. The garment must be returned in its original condition with tags. Please return your garment with your online returns exchange form, which was sent to you with your original order.
There are NO refunds or exchanges on products purchased from the SALE section on this website.
In-store purchases: Purchases made in-store can be returned within 14 days for an exchange or credit only. If items have been worn, please give it a light hand wash beforehand. Please see washing instructions on your garments as no claims will be made if these are not strictly followed.
Faulty Items: We understand that garments can be subjected to manufacturer faults and poor workmanship. If you have any concerns regarding a product that you have recently purchased, we strongly advise you contact us and return it to our store for a detailed assessment by one of our staff members.
Parramatta - 02 9896 8134
Penrith - 02 4722 4477
Email - firstname.lastname@example.org